Our repository of freely-available recommended reading materials and other resources:
Pubmed links by keywords (title and abstract):
Safety-II and Resilience Engineering
Introductory articles and resources:
From safety-I to safety-II: A White Paper: (NHS England Sign up to Safety).
Systems Thinking for Safety: Ten Principles (EUROCONTROL white paper)
Hollnagel talking at Risky Business 2014 in safety-II and resilience engineering.
FRAM analysis – (Functional Resonance Analysis Method) – website.
“Where the rubber meets the road“: open access paper illustrating the use of FRAM in healthcare.
“Can we ever imagine how work is done?“: Eurocontrol paper from Hollnagel, 2017
Can positivity promote safety?: Safety Science. Stratman et al. 2019.
Turning safety on its head: resilient healthcare. International journal for quality in healthcare. Braithwaite et al. 2015.
An introduction to Appreciative Inquiry on the Appreciative Inquiry commons website
Blog post from Appreciating People on our work with LfE and AI: Where did it all go so right?! Supporting Learning from Excellence in the NHS.
How word choice can cultivate optimism – a short article on language and optimism.
“How to give an A” – a video presentation
Shawn Achor’s presentation on positive psychology
Cormac Russell’s presentation on Sustainable community development: from what’s wrong to what’s strong.
An introduction to AI, from Jon Tomsin.
The following section is a list of evidence and related writings to provide support for the wider initiative of LfE, and related initiatives (we will update this intermittently):
Feedback from positive trials enhances learning. Research quarterly for exercise and sport 78(2):40-7 · April 2007. Chiviacowski and Wulf. Link to full text.
The feedback fallacy: Harvard Business Review 2019.
Systematic reflection: Implications for learning from failures and successes. Ellis et al. Current Directions in Psychological Science 2014. Link to abstract.
Waring J, et al. BMJ Qual Saf 2017;26:417–422.
Negativity Bias, Negativity Dominance, and Contagion. Paul Rozin, Edward B. Royzman Personality and Social Psychology Review. 2001
These two papers provide evidence for the link between staff engagement / staff experience and patient experience / NHS performance:
Employee engagement and NHS performance West and Dawson, Kings Fund, 2014
Links between NHS staff experience and patient satisfaction: analysis of surveys from 2014 and 2015. Dawson, NHS England. 2018
Kindness, emotions and human relationships: the blind spot in public policy. Julia Unwin, Carnegie UK 2018.
Related articles on Quality Improvement:
Changing how we think about healthcare improvement: Braithwaite, BMJ 2018.