#LfE6: Wonder
LfE community event 2025, with Civility Saves Lives. Event theme: Wonder
We’re delighted to showcase a fascinating and eclectic range of posters from the LfE and CSL communities of practice, on topics related to Wonder, Excellence, Civility, Wellbeing and Workplace culture. We have grouped the posters by themes below:
Theme 1: Civility
- A one day multi-professional event to spark positive change
- Reducing conflict and tension across a children’s hospital
- Civility Saves Lives from day one: empowering medical students as agents for change
- Civility Saves Lives – reauditing the Embrace transport service
- Understanding how unprofessional behaviour in English NHS Trusts can be prevented and reduced
- TBC
Theme 2: Positive reporting
- Learning from Excellence in the Dental Services Division
- “You’re the best!”: how NHS staff wish to give and receive positive feedback at work
- Using Learning From Excellence Nominations (GREATix) to Support Monthly Recognition by Senior Management Teams
- LFE and Rotational working: A barrier to meaningful change in General Surgery?
- Local champion engagement expands use of, and satisfaction with, the QUDOS compliment system and, in turn, this enhances staff morale
- Learning from Excellence in the Emergency Department: Success and Failure Factors in Seven Years of Experimentation
- Applying the Crossingham thematic framework to Excellence Reports in a Dutch Emergency Department: cultural insights
- “Star of your stay”: amplifying the patient and family voice to improve staff wellbeing
- Excellence in action!
Theme 3: LfE and QI
- From Reflection to Redesign: How a Safety-II Approach Transformed Postoperative Cardiac Transfer Practices “Embedding Safety-II in Surgical Transfers through Learning from Excellence
- Improving Surgical Handover Documentation and Efficiency through a Microsoft Teams-based Handover Sheet
- Reducing total time of parent-baby separation on a neonatal unit: Using excellence reporting to enable culture change
- Parental Insight Into the Management of Crying Infants
- Turning Red Flags into Green Lights
Theme 4: Appreciative Inquiry
- Capturing Wonder: Appreciative Inquiry in Children’s Eye Research
- Holistic Care of a Palliative Patient Facing Homelessness
- 10 steps to LFE in a Mental Health Trust
- TBC
Theme 5: Staff Wellbeing
- Enhancing reasonable adjustments
- The Use of an Appreciation and Valuing QR Code Poster to Improve Staff Wellbeing
- Optimising colleagues’ wellbeing at work – Introduction of the staff support nurse on PCCU
- There is Freedom in Failure
- Take a Break: Debrief in the Emergency Department
- Developing a new survey scale measuring the psychological experience of meaningful work among healthcare staff
Theme 6: Workplace Culture
- Wondering about a healthier workplace
- Project Civility: One Team, One Goal
- Positive ED Behaviours: A project for the team, shaped by the team
- The Courage To Care. How you can use Compassion Leadership to Drive Civility and Unity
- Learning from Positive Patient and Parental Feedback through a Safety-II Lens
- Induction Games
- TBC
#LfE5
LfE community event 2023, with Civility Saves Lives. Event theme: Hope
We have, once again, had some incredible posters submitted to the event, around a range of topics related to the work of LfE and CSL. We have grouped them into themes below:
Theme 1: Positive reporting systems
- Let Glasgow Flourish
- The QEUH Critical Care GREAT-ix experience – development of a Learning from Excellence reporting mechanism.
- GREATix-pectations: A Multi-site Quality Improvement Initiative in Intensive Care and Theatres in Belfast
- Quarterly Excellence Reports
- Our communications first approach to embedding GREAT-ix
- Re-launching Learning from Excellence
- Learning from Excellence Awards
- Redefining Excellence in the Emergency Department: The Innovative Impact of GREATIX
- Healthcare professionals’ experiences of Learning from Excellence and Greatix
- Kindness alerts
- Mentorship and Hope
Theme 2: LfEQI
- Improving blood culture documentation on ICU
- Positive Approaches in Quality Improvement to Increase Weighing Rates on PICU
- Improving safety, efficiency and regulatory aspects of the controlled drug pathway within Paediatric Intensive Care: A Quality Improvement Programme
Theme 3: Appreciative Inquiry
- T.E.A. time feedback – using Appreciative Inquiry to gather feedback from University of Buckingham medical students.
- Capturing Parent Experience – using Emotional Touchpoints to facilitate AI conversations with families on the Neonatal Unit
- Please can I turn the lights off to sleep? – Improving the ED experience for patients with acute mental health issues: an appreciative enquiry
- Can we create some calm within a storm? A national survey of UK Emergency Departments’ practice
- Challenging the Status Quo – using Appreciative Inquiry to deliver an asset-based curriculum to anaesthetic trainees.
- Unlocking success factors: An exploration of antimicrobial stewardship excellence in paediatric intensive care through thematic analysis of appreciative inquiry interviews with healthcare staff.
- TBC
Theme 4: Workplace culture
- “Where there is hope, anything is possible” – an Appreciative Inquiry of Maternity Culture at Milton Keynes University Hospital.
- A survey to explore civility at James Cook University Hospital
- Establishing a Human Factors and Civility Service
- Building psychological safety into maternity services; an educational programme to support culture change.
- Unprofessional behaviours between healthcare staff – drivers and solutions
Theme 5: Support and Wellbeing
- Giving staff a boost through a monthly wellbeing email
- Monthly Learning Lessons Framework
- Supporting health care professionals working with children and young people living with obesity: the role of reflective practice
- Primum Non Nocere: Exposing Medical staff to the Coroner’s Court
- The Grouping Grid: An innovative method to facilitate building relationships amongst team members.
- “The Birthday Baking Rota” – changing culture with CAKE and celebrations
To download a pdf of all the posters together, please click here.
#LfE4
LFE conference 2021, with Civility Saves Lives
We were fortunate to have some fantastic posters submitted to LfE4, representing many excellent projects around our conference theme. Posters were grouped into 3 sessions, based on the topic of the poster and the session theme.
Session 1 posters were themed around setting up Learning from Excellence systems:
Poster 1.1 YOKOTEN Sessions – Boundaryless sharing, learning, and celebrating excellence
Poster 1.2 Paediatric GLEE (Greatix, Learning from Excellence Everywhere) Project
Poster 1.3 Learning From Excellence Improving the wellbeing of the scheme users AND providers
Poster 1.6 Priming the pump of excellence reporting – what worked for us
Poster 1.8 Excellence reporting
Poster 1.10 Learning from Excellence – A National Quality Improvement Team’s Story
Poster 1.11 Implementation of an excellence reporting system (GREATix) in theatres
Session 2 posters were themed around workplace culture, support and art at work:
Poster 2.3 Play Nicely – Civility on the Children’s Ward
Poster 2.4 ‘P.S.’ I Love You Introduction of a Psychological Safety initiative to Temple Street ED
Poster 2.6 Supporting Doctors’ Wellbeing in the Emergency Department (ED) through a Buddy Scheme
Poster 2.7 Prompting excellence reporting at theatre team debriefing
Poster 2.8 A study into lived experiences of psychological safety for Registered Nurses
Poster 2.10 E-DEN A garden to embed wellbeing into the Emergency Department
Session 3 posters were themed around putting appreciative inquiry into practice:
Poster 3.1 Working towards excellence in difficult IV access – BUSPASS project
Poster 3.4 Learning from Excellence in Emergency Theatre – A LfE Quality Improvement Project
Poster 3.5 Onboarding Experience of overseas doctors joining the NHS
Poster 3.6 Striving for excellent communication in full PPE
Poster 3.7 Creating a wellbeing strategy using an appreciative inquiry approach
Poster 3.10 A self-study on using an LfE approach in initial teacher education (ITE)
Alternatively, to download the posters as shown as slideshows in the breaks at the conference, please use the documents below.
#LfE3
LFE conference 2020
Here are the posters from LfE3 (7th Feb 2020)
| Poster Number | Poster title |
| 1 | Children’s Hospices in Scotland: Reducing admission time to hospice. |
| 2 | Appreciative enquiry and positive reporting to improve electronic endorsing of test results in maternity |
| 3 | Oxford University Hospital: Time critical medicines |
| 4 | Safe Airway and Ventilation Experience (SAVE) |
| 5 | Safe and effective handover maternity |
| 6 | Civility in cardiac theatres |
| 7 | Turnaround in emergency theatres |
| 8 | End PJ paralysis |
| 9 | Reducing anaemia in preterm infants |
| 10 | Giving Birth to Change: Promoting Learning from Excellence in the maternity unit at PHNT as an Always Event |
| 11 | Introducing excellence reporting in theatres |
| 12 | Glad mad sad sessions |
| 13 | What Do We Value?: What Do We Value? Using Excellence Reporting to Inform our Trust’s values |
| 14 | The use of Learning from Excellence in an evaluation of an innovative service within a tertiary paediatric hospital |
| 15 | In the moment: See it, say it |
| 16 | Boosting Trainee Morale And Educational Experience– A Learning From Excellence Project |
| 17 | “Words and ideas can change the world” |
| 18 | Scope of excellence reporting in Countess of Chester Hospital Intensive Care Unit and celebration of the near miss. |
| 19 | GREATix and DATIX: how we introduced an excellence reporting system in theatres to complement the ‘little sad stories’ generated from incidents reporting. |
| 20 | Improve the safety of patients at the point of care handover between ambulance and ED staff |
| 21 | Beatson West of Scotland Cancer Centre – Greatix excellence reporting system |
| 22 | Co-designing, implementing and evaluating a ‘Learning from Excellence’ intervention for community health workers and their direct supervisors in Neno, Malawi. |
| 23 | Outcomes, mechanisms and contextual factors of positive psychology interventions for health workers: a systematic review of global evidence. |
| 24 | Learning from Excellence at Barnet Hospital |
| 25 | Using J.E.D.I. tools to influence culture in the Emergency Department. Is this the team you are looking for? |
| 26 | Complimenting your colleagues: How small changes in your interactions with your co-workers can lead to a positive culture change within a Federation. |
| 27 | Development of a Multidisciplinary Assessment Clinic For Patients Who Would Benefit From an Outpatient Comprehensive Geriatric Assessment using the ‘Big Room’ Quality Improvement Model. |
| 28 | Excellence reporting |
| 29 | Non-technical skills- the pillar of team work |
| 30 | You have received a Greatix! –Our experience in staff using Learning from Excellence (LfE) and DATIX systems in paediatrics. |
| 31 | Emotions are contagious |
| 32 | Positive reporting: recognising good work to boost morale. |
| 33 | Why Kata Matters |
| 34 | What are the conditions that enable excellence? |
| 35 | A Survey with a Twist |
| 36 | TREx Thames Valley Reporting Excellence: A Journey of Appreciation |
| 37 | Analysis of the Effect of Excellence Reporting in Chelsea and Westminster and West Middlesex Hospitals |
#LfEConference18
We had a wonderfully inspiring group of posters submitted to the LfE event in 2018. The authors have kindly agreed to share copies of their work here. Please find pdfs of the posters below:
Using excellence reporting to improve peri-operative fasting times in paediatric anaesthesia
Appreciative Inquiry into why trainees rate their placement highly
The impact of staff of a LfE programme in the paediatric department at North Middlesex Hospital
Critically Careful Forum, an opportunity to promote multidisciplinary learning in the paediatric ED
Sometimes is is about the numbers – positive reporting @imperialEM
Talking about work – Learning from Experience at the London Ambulance Service
Learning from Excellence – initiating Greatix in ICU at Glasgow Royal Infirmary
Learning from excellence – what matters to patients
Maslow, process mapping and a positive workplace culture – how do they fit together
Using filmmaking to remind our staff what motivates them at work
What makes good day in theatre
The impact of LfE on organisational performance in hospitals – an exploratory study
When positive reporting goes negative
Right cause analysis – integrating AI into LfE learning inquiries
Positive reporting and appreciative inquiry in sepsis – using LfE to improve antibiotic use in PICU
Does positive reporting affect the multidisciplinary approach to antibiotic stewardship
Examples of LfE Reporting forms 2018
#LfEConference17
Here are some of the fantastic posters which were displayed at the 2017 Community event.
This group are on the subject of introducing LfE systems:
LfE launch in maternity at HEFT
Introducing a LfE pilot scheme in a busy Radiotherapy department
QI to enhance LfE at Plymouth Hospitals NHS trust
Developing Excellence in Walsall
Chelwest ED Excellence Reporting
Sharing Outstanding Excellence (SOX) at Salisbury NHSFT
Staff Morale and Introduction of Excellence Reporting on Southmead Central Delivery Suite
Introduction of excellence reporting to City Hospitals Sunderland – the first 6 months
From incidents to excellence in Western Australia
Greatix is a useful tool for learning from staff excellence.
This group are on related topics including projects focussing on positive practices, using Appreciative Inquiry or staff wellbeing:
Positive Reporting and Appreciative Inquiry in Sepsis (PRAISe) – an improvement project protocol
Process visualisation in the NHS
Caring for the carers – supporting staff to develop self-care skills
Us and them, me and you, we – regulatory relationships in nursing homes
Compassion fatigue and self-compassion in acute medical care hospital nurses
Learning from positive practices in County Durham
Finally, this group are LfE posters which were displayed at the conference but which had also been presented elsewhere first.
LfE sustaining improvements in prescribing behaviour (presented at ESPA 2017)